Read about the Features of our Home & Commercial Delivery Software for Dairy, Water Companies, Beverage Delivery, Linen, and Other Delivery Industries

Delivery has never been so easy!

Delivery Biz PRO not only provides your customer frontend website, but also your backend office staff touch point for controlling billing, driver routing, customer management, reporting, product data, customer communication, and hundreds of other day-to-day functions.

The base features outlined below are only a start - we are able to customize your installation to your specific needs and tailor the design and feature set according to your business model.

This means that we can grow and expand with you, assist in sales efforts to coordinate with your website such as registration incentives, email marketing, longevity incentives, friend referral programs, coupon codes, gift certificates, sale specials, contests, etc. - and we'll be there with you as new needs and requirements arise.

To take it one step further - Delivery Biz PRO is a living breathing system. Global updates are pushed out to all of our installations as they become available - in the last few months alone we've released over 100 new features and benefits!

Let your customers easily self-service through your brand new website:
- New customer registration (yes, it verifies they are in your delivery area)
- Existing customers can login and edit any of the details of their next delivery (until your cut-off time), mark vacation dates, change personal information, enter a credit card on file for billing, or view/print past invoices, bottle deposits, payments, and other fees.
- Customers can set their own "reminder" intervals and have the system alert them via email or text message within their chosen timeframe of an upcoming delivery date.
Allow office staff to easily make instant changes to customer records:
- Search for customers, access their information, and quickly make changes to payment methods, driver notes, profile data, route assignments, orders, and billing.
- Create new customer accounts while on the phone, establish their first standing order, and assign them immediately to a route.
- Disable users, or assign them to specialized membership levels where they can take advantage of discounted pricing
- Access customer payment histories and mark check payments, apply credits, and make misc. changes such as bottle deposit returns.
- Set a customer to be on vacation, or send a simple note to the driver that the cooler is on the back deck this week.
- Send out customer startup/welcome emails at the click of a button - pre-populated with their start dates, route names, and other pertinent information.

Bill your customers with flexibility - every day, every week, every month - you decide.
- Send out invoices via email or print them or both - all customers, specific routes, and in route order.
- Let customers enter a credit card or e-check on file and you can be sure that they've always got a clear current balance! Search by customer, date range, order id, or other parameters and bill all selected customers at once. Receive instant feedback on processed transactions, declined, and inaccurate card numbers. Automatically sends customer receipts and decline notices!
- Need to post check or cash payments? Simply search for a customer, enter the check date, number, amount and a note - the payment is automatically applied towards the customers current balance and shows up in their online order history.
- Professionally formatted paper/email billing - you choose what shows up on the invoice - let the system do the math and track past due amounts, bottle deposits and returns, registration fees, delivery fees, and more.
- Have drivers on the road with our touch screen tablets? They can enter payments directly into these units and sync with the database once back at the office. Hookup a printer and "voila" - instant customer invoice from the truck!

Easily create new routes, assign them to a day/time and a driver.
- Quickly assign users to routes through several different avenues.
- Re-position customers on your route easily - choose to dynamically update positioning based on distance from truck origin with a click of a button, and manually manipulate stops and their order at any time.
- Set order change cut-off times per route, right through the admin. Customers will automatically be notified when they login if they are past the cut-off time.
- Generate driver load and drop sheets dynamically with the click of a button.
- Route your drivers with our paper or electronic route sheets - showing what needs to be dropped off to who, notes from the office staff, maps, directions, and customer contact information.
- If using our touch screen tablets - drivers can modify orders on the road, add new orders, order notes, collect payments, mark bottle returns, print invoices, and skip or cancel deliveries. The possibilities are limitless - we can help you customize your installation.
- Drivers have their own login and interface to the system where they can re-position their route stops, interact with maps of their route, and study turn by turn directions.

You control which products show up for your customers - from the category they show up in, the picture associated, the description, all the way down to it's weight - and customizations are limitless.
- Create as many categories and products as you need - there is no maximum.
- Advanced product options - charge for produce or meat easily entering a different price based on weight or other option criteria
- Special pricing/products/delivery fees for different routes or areas? No problem - assign membership levels to customers and they receive their price.
- Full commercial/wholesale price support - give qty discounts and extended pricing to your retail customers and stores.
- Set minimum quantity orders, assign products to suppliers, create purchase orders - check-in inventory on received product - the sky is the limit.
- Track profit per product, per route - however you like - the data is at your fingertips.
- Setup pre-order products - not sure how many turkeys you'll need to obtain from your 3rd party supplier for Thanksgiving? Set it up as a pre-order product months in advance and collect the money before you start delivering!
- Cross-sell related items to customers - if they are browsing your bread, why not offer them cheese as well?
- Offer first-time purchase discounts and specials automatically to customers...all based on their previous order history.

Track real-time inventory in the system - automatically get notified when quantities reach certain levels.
- Single item inventory tracking support as well as combined item inventory tracking - for example you can easily track the number of bottles, bottle caps and bottle labels you are using with the ability to forecast upcoming needs.
- Produce inventory reports and mass update inventories at the click of a button.
- Optionally - only allow your customers to purchase up-to the amount you have in-stock!
- Automatically check-in inventory as it's received straight from the purchase order screen. Or, optionally use our touch screen tablets to check-in inventory from the warehouse!
- Display "out of stock" messages and future availability alerts automatically!
- Pull a real-time inventory report at the click of a button - print and share it at your next meeting.

Easily access both your customers' recurring/standing order as well as their current week order -make changes, click save - done!
- Search for orders in a myriad of ways - by customer name, address, phone, what was ordered, when it was ordered, by route - you name it - you can search on it!
- Print specific order-only invoices at anytime - choose one particular order to print, or a range of orders.
- Go back in history and look at trends in buying - how many people ordered Eggnog last Christmas, do you remember?
- Drivers back from route and there are changes? Let your staff edit orders in the same sequence as your drivers delivered the route - no more sifting through papers and looking for a particular customer - it's already in order of their delivery!
- Make use of our tablet software and put order changes in the hands of your drivers - with a few simple touches of the screen they can edit, delete, and enter new orders.
- Easily setup an order with variety - from every week to every other week, once per month, and order in advance options - you and your customers can schedule out deliveries months ahead of time!

Need to know what your inventory looks like? We've got a report for that!
How many 1/2 Gallons of whole milk or tomatoes did your Friday route sell? You pull the report at your leisure - it's always up to the minute data!
What were the total sales numbers for your Wednesday route? Drill down to how many of each item you sold, what the total dollar amount was, and specify date ranges.
Need to report certain numbers to your state organizations? No Problem! Most likely, we've already got you covered - plug-in a date range and we'll tell you how many gallons you sold of any product. Need something different? We'll customize a new report for you that can be generated anytime - at no charge.
How many new customers did you have this month vs. last month? It's no longer a guessing game...
Are sales up or down this week vs. last week? Our system puts the data you NEED into easy to use formats.
From past due customers, inactive customers, and sales - all the way down to finding out what was loaded on a truck during a specific time period and route - our system makes it easy to spot trends and data changes, as well as send emails to specific sets of customers.
See how many of your customers are on vacation or skipping deliveries at any given time...
Report on the taxes you've charged in the system - per product, per customer, or as a whole.
Need to find out what payments were made in the system during certain date ranges, or for specific customers? We've got that.
How many customers do you have in your system that haven't had an order in the last 30 to 60 days? Partner with us and you'll not only see the data, you'll be able to market to that specific group of customers.
New reports are being added on a monthly basis...continually improving the speed at which you access your data...

Send your customers email notices - keep them up-to-date on new product offerings, emergency delivery notices, and upcoming service changes.
- Email everyone, or particular routes - or how about only people who have a specific product in their this week order, or their standing order? it's up to you!
- Track who read what, when, and what links were clicked on - measure the effectiveness of your emails.
- Customers can choose to be automatically alerted by email or cell phone text messages 1 day, 2 days, 4 days or any other timeframe before their delivery - showing what's being delivered and when.
- Easily create formatted emails with our built-in editor - insert images, make links, and format just as if you were in Microsoft Word!

Don't have a website? Not happy with the one you have? You gain access to our professional design team who works with you to create a look and feel that represents who/what you are - at no extra cost - it's part of our service!
- Use embedded tools to easily edit the content on your web pages - no more need for hiring a "webmaster" to make your edits - we put the tools at your fingertips so that YOU control your content!
- Thinking of sending a postcard to your customers as a special promotion or prompt to sign up for new service? Let us do the work! Our design team will help you create a professional marketing piece free of charge, and align you with printers that can give you discount deals or handle the sending for you.
- Our design and development teams are at your full disposal - let us know what you need and we'll work with you to get it done - it's that simple.

Each of our installs is housed on it's own DEDICATED SERVER. This means your website is the only one on the box...giving you full access to the CPU, RAM, and hard-drive resources your site needs to run fast, smooth, and reliably.
Twice daily data backups means that you don't have to worry about calamity - you no longer need to lay awake at night wondering if you remembered to back up the database of customers and orders you've worked so hard to build over the years - we take care of the headache for you!
Security and server updates are automatically controlled by our staff - eliminating the need for an internal IT staff.
Want a copy of your customers and their relevant information? No problem - you can export your users, their orders, standing orders, payment information, and a myriad of other pieces of data at the click of a button. Easily import this information into any program that accepts standard text or delimited files!
Because our system is web-enabled - you can know what's going on with your business from anywhere in the world - login from vacation in Mexico and check in on staff progress, run billing - or any other function without having to be on-location.

Give us a call anytime - 1.888.884.6431 - sales is extension 701.

Rather use email? support@deliverybizpro.com