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Delivery Biz PRO not only provides your customer
frontend website, but also your backend office
staff touch point for controlling billing,
driver routing, customer management, reporting, product data,
customer communication, and hundreds of other
day-to-day functions.
The base features outlined below are only a
start - we are able to customize your
installation to your specific needs and tailor
the design and feature set according to your
business model.
This means that we can grow and expand
with you, assist in sales efforts to coordinate
with your website such as registration
incentives, email marketing, longevity
incentives, friend referral programs, coupon codes, gift
certificates, sale specials, contests, etc. - and
we'll be there with you as new needs and
requirements arise.
To take it one step further - Delivery Biz PRO
is a living breathing system. Global updates are
pushed out to all of our installations as they
become available - in the last few months alone
we've released over 100 new features and
benefits!

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Let your
customers easily self-service through
your brand new website:
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New customer registration
(yes, it verifies
they are in your delivery area)
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Existing customers can login and edit
any of the details
of their next delivery (until your
cut-off time), mark vacation dates,
change personal information, enter a
credit card on file for billing, or
view/print past invoices, bottle
deposits, payments, and other fees.
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Customers can set their own "reminder"
intervals
and have the system alert them via email
or text message within their chosen
timeframe of an upcoming delivery date.
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Allow office staff to easily make
instant changes to customer records:
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Search for customers, access their
information,
and quickly
make changes to payment methods,
driver notes, profile data, route
assignments, orders, and billing.
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Create new customer accounts
while on the
phone, establish their first
standing order, and assign them
immediately to a route.
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Disable users, or assign them to
specialized membership levels
where they can
take advantage of discounted pricing
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Access customer payment histories
and mark check
payments, apply credits, and make
misc. changes such as bottle deposit
returns.
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Set a customer to be on vacation,
or send a
simple note to the driver that the
cooler is on the back deck this
week.
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Send out customer startup/welcome
emails at the
click of a button - pre-populated
with their start dates, route names,
and other pertinent information.

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Bill your customers with flexibility -
every day, every week, every month - you
decide.
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Send out
invoices via email or print
them or both - all
customers, specific routes, and in route
order.
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Let
customers enter a credit card or e-check on file
and you can be
sure that they've always got a clear
current balance! Search by
customer, date range, order id, or other
parameters and bill all selected
customers at once. Receive instant
feedback on processed transactions,
declined, and inaccurate card numbers.
Automatically sends customer receipts
and decline notices!
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Need to
post check or cash payments? Simply
search for a customer, enter the check
date, number, amount and a note - the
payment is automatically applied towards
the customers current balance and shows
up in their online order history.
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Professionally formatted paper/email
billing -
you choose what shows up on the invoice
- let the system do the math and track
past due amounts, bottle deposits and
returns, registration fees, delivery
fees, and more.
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Have drivers on the road with our
touch screen tablets?
They can
enter payments directly into these units
and sync with the database once back at
the office. Hookup a printer and
"voila" - instant customer invoice from
the truck!

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Easily create new routes, assign them to
a day/time and a driver.
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Quickly
assign users to routes
through several
different avenues.
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Re-position customers on your route
easily -
choose to dynamically update positioning
based on distance from truck origin with
a click of a button, and manually
manipulate stops and their order at any
time.
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Set order change cut-off times per route,
right through the admin. Customers
will automatically be notified when they
login if they are past the cut-off time.
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Generate
driver load and drop sheets dynamically
with the click of a button.
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Route your
drivers
with our paper or electronic route
sheets - showing what needs to be
dropped off to who, notes from the
office staff, maps, directions, and
customer contact information.
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If using our
touch screen tablets
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drivers can modify orders on the road,
add new orders, order notes, collect
payments, mark bottle returns, print
invoices, and skip or
cancel deliveries. The
possibilities are limitless - we can
help you customize your installation.
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Drivers
have their own login and interface
to the system
where they can re-position their route
stops, interact with maps of their
route, and study turn by turn
directions.

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You control which products show up for
your customers - from the category they
show up in, the picture associated, the
description, all the way down to it's
weight - and customizations are
limitless.
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Create as
many categories and products as you need
- there is no
maximum.
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Advanced
product options
- charge for
produce or meat easily entering a
different price based on weight or other
option criteria
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Special
pricing/products/delivery fees for different routes or
areas?
No problem -
assign membership levels to customers
and they receive their price.
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Full
commercial/wholesale price support
- give qty
discounts and extended pricing to your
retail customers and stores.
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Set minimum quantity orders, assign
products to suppliers, create purchase
orders - check-in
inventory on received product - the sky
is the limit.
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Track profit per product, per route
- however you like - the data is at your
fingertips.
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Setup pre-order products
- not sure how many turkeys you'll need
to obtain from your 3rd party supplier
for Thanksgiving? Set it up as a
pre-order product months in advance and
collect the money before you start
delivering!
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Cross-sell related items to customers
- if they are browsing your bread, why
not offer them cheese as well?
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Offer first-time purchase discounts and
specials
automatically to customers...all based
on their previous order history.

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Track real-time inventory in the system
- automatically
get notified when quantities reach
certain levels.
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Single
item inventory tracking support as well
as combined item inventory tracking
- for example you
can easily track the number of bottles,
bottle caps and bottle labels you are
using with the ability to forecast
upcoming needs.
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Produce
inventory reports and mass update
inventories
at the click of a button.
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Optionally - only allow your customers
to purchase up-to the amount you have
in-stock!
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Automatically check-in inventory
as it's received straight from the
purchase order screen. Or,
optionally use our touch screen tablets
to check-in inventory from the
warehouse!
- Display "out of stock" messages and
future availability alerts
automatically!
- Pull a real-time inventory report at the
click of a button
- print and share
it at your next meeting.

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Easily access both your customers'
recurring/standing order as well as
their current week order -make changes,
click save - done!
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Search for orders in a myriad of ways
- by customer
name, address, phone, what was ordered,
when it was ordered, by route - you name
it - you can search on it!
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Print specific order-only invoices at
anytime -
choose one particular order to print, or
a range of orders.
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Go back in history and look at trends in
buying -
how many people ordered Eggnog last
Christmas, do you remember?
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Drivers back from route and there are
changes? Let
your staff edit orders in the same
sequence as your drivers delivered the
route - no more sifting through papers
and looking for a particular customer -
it's already in order of their delivery!
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Make use of our tablet software and put
order changes in the hands of your
drivers -
with a few simple touches of the screen
they can edit, delete, and enter new
orders.
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Easily setup an order with variety
- from every week to every other week,
once per month, and order in advance
options - you and your customers can
schedule out deliveries months ahead of
time!

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Need to know what your inventory looks
like?
We've got a report for that!
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How many 1/2 Gallons of whole milk or
tomatoes did
your Friday route sell?
You pull the
report at your leisure - it's always up
to the minute data!
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What were the total sales numbers for
your Wednesday route?
Drill down to how
many of each item you sold, what the
total dollar amount was, and specify
date ranges.
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Need to report certain numbers to your
state organizations?
No Problem!
Most likely, we've already got you
covered - plug-in a date range and we'll
tell you how many gallons you sold of
any product. Need something
different? We'll customize a new
report for you that can be generated
anytime - at no charge.
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How many new customers did you have this
month vs. last month?
It's no
longer a guessing game...
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Are sales up or down this week vs. last
week? Our
system puts the data you NEED into easy
to use formats.
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From past due customers, inactive
customers, and sales
- all the way down
to finding out what was loaded on a
truck during a specific time period and
route - our system makes it easy to spot
trends and data changes, as well as send
emails to specific sets of customers.
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See how many of your customers are on
vacation or
skipping deliveries at any given time...
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Report on the taxes
you've charged in the system - per
product, per customer, or as a whole.
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Need to find out what payments were made
in the system
during certain date ranges, or for
specific customers? We've got
that.
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How many customers do you have in your
system that haven't had an order in the
last 30 to 60 days?
Partner with us and you'll not only see
the data, you'll be able to market to
that specific group of customers.
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New reports are being added on a monthly
basis...continually
improving the speed at which you access
your data...

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Send your customers email notices
- keep them
up-to-date on new product offerings,
emergency delivery notices, and upcoming
service changes.
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Email everyone, or particular routes -
or how about only people who have a
specific product in their this week
order, or their standing order? it's up to you!
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Track who read what, when, and what
links were clicked on - measure the
effectiveness of your emails.
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Customers can choose to be automatically
alerted by email or cell phone text
messages 1 day, 2 days, 4 days or any
other timeframe before their delivery -
showing what's being delivered and when.
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Easily create
formatted emails with our built-in
editor - insert images, make links, and
format just as if you were in Microsoft
Word!

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Don't have a website?
Not happy with the
one you have? You gain access to
our professional design team who works
with you to create a look and feel that
represents who/what you are - at no
extra cost - it's part of our service!
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Use embedded tools to easily edit the
content on your web pages
- no more need for
hiring a "webmaster" to make your edits
- we put the tools at your fingertips so
that YOU control your content!
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Thinking of sending a postcard to your
customers as a special promotion or
prompt to sign up for new service?
Let us do the work! Our design
team will help you create a professional
marketing piece free of charge, and
align you with printers that can give
you discount deals or handle the sending
for you.
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Our design and development teams are at
your full disposal
- let us know what you need and we'll
work with you to get it done - it's that
simple.

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Each of our installs is housed on it's
own
DEDICATED SERVER.
This means
your website is the only one on the
box...giving you full access to the CPU,
RAM, and hard-drive resources your site
needs to run fast, smooth, and reliably.
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Twice daily data backups
means that you
don't have to worry about calamity - you
no longer need to lay awake at night
wondering if you remembered to back up
the database of customers and orders
you've worked so hard to build over the
years - we take care of the headache for
you!
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Security and server updates
are automatically
controlled by our staff - eliminating
the need for an internal IT staff.
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Want a copy of your customers and their
relevant information? No problem -
you can
export your users, their orders,
standing orders, payment information,
and a myriad of other pieces of data
at the click of a
button. Easily import this
information into any program that
accepts standard text or delimited
files!
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Because our system is web-enabled - you
can know what's going on with your
business from anywhere in the world
- login from
vacation in Mexico and check in on staff
progress, run billing - or any other
function without having to be
on-location.
Give us a call anytime - 1.888.884.6431 - sales is extension 701.
Rather use email? support@deliverybizpro.com
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