There are many reasons for this, including inaccurate orders and delivery delays. Let’s discuss how you can squash food waste and increase your margins—all with tools included with Delivery Biz Pro’s eCommerce subscription delivery platform.    

Real-Time Inventory Management

The stock of one of your products can change quickly and frequently, depending on the season, weather, economic conditions, a promotion and more. Trying to manage all of these variables is next to impossible without a robust software solution to help you see what’s going on. 

Delivery Biz Pro can help you track inventory in real-time, so you aren’t caught off guard if an unexpected boost in sales depletes your stock. It can also be used to create purchase orders, or you can give your suppliers the power to manage their own inventory and create purchase orders — taking one more task off of your plate. 

Ultimate Order Accuracy

If a customer makes an order but it’s not fulfilled properly or if there’s a communication breakdown somewhere between the customer and the supplier, it can lead to an inaccurate order and wasted food. Failing to send written confirmation of the order placed, not notifying customers of the estimated time of delivery, and not confirming order address are all things that can contribute to failed deliveries. Here’s how to keep customers updated, accurately: 

Order Change Alerts

Consumers who are ordering their food online want to be able to experience the same kind of flexibility they have when ordering in person. Therefore, you need to be prepared and ready to make last-minute changes. Even if your kitchen can make the requested modification, don’t forget to alert your driver. With our convenient mobile app, you can send driver text messages, modify delivery routes, and even schedule a new pickup location with the click of a button. 

Automatic Order Confirmations

Communicate with your customers automatically during the entire order process and send them an estimated time of arrival. Sometimes customers make mistakes when placing a food order, but now both you and your customer will be on the same page when you use our software to send instant notices of order confirmation. 

Delivery Reminder Emails

Go one step beyond just sending an order confirmation and send delivery reminders to individual customers. This will reconfirm the items they will be receiving and the time or day they can expect their delivery to arrive. When it comes to successful deliveries, communication is key and Delivery Biz Pro has multiple tools to help you do just that. 

Product Management

Sometimes you can deliver the requested items but the way in which the products are received can result in a poor customer experience. For instance, packing hot and cold items together can make for an unpleasant meal. With Delivery Biz Pro, our software allows you to designate certain items to be packed separately from others so salads stay crisp and soups stay hot. 

Improve Delivery Times

When you’re in the business of delivering perishable products, time is of the essence. Whether you’re trying to get chilled meal kits or hot dinners to their destination quickly, improving delivery times is a common KPI for many delivery businesses. One of the easiest ways to do this is to focus on route optimization and enhance communication with your drivers. 

Delivery Biz Pro gives you a simple, organized way to show what needs to be dropped off, to whom, and at what location. Drivers are given the most efficient route for their deliveries including maps with turn by turn directions. Need to override the system to make a priority delivery? No problem — simply use the manual feature to rearrange stops. 

Improve Margin and Grow Your Business With Delivery Biz Pro

Food waste can eat away at a restaurant’s profit margin, and for those in the business of food delivery, it’s no different. Don’t let inaccurate orders, late deliveries, and miscommunication contribute to food waste and a negative margin — enlist the help of customer-focused eCommerce delivery software. Delivery Biz Pro accomplishes all of this, plus so much more. Give us a call or fill out our online form to request your free demo today. 

Photo by Maarten van den Heuvel from Pexels

The post Three Ways Delivery Businesses Can Reduce the Cost of Food Waste appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

Having an eCommerce store is the first step for most companies, but relying on a website alone and is not enough. If you’re ready to take your business to new heights, every delivery business should be taking full advantage of the opportunities provided by an eCommerce store by connecting it to customizable delivery management software like that from Delivery Biz Pro. Keep reading to learn more.

Increase Repeat Orders

One big advantage of having an eCommerce store is being able to track what your customers buy. This not only helps with inventory management, but also powers your marketing to current customers. Take order tracking a step further by analyzing customer buying habits and then offering suggestions based on those habits. For instance, when you connect Delivery Biz Pro to your eCommerce site, you can determine what products your customers buy and when they buy them and then use that information to send an alert reminding them that it’s time to buy.

A Store Set Up For Subscriptions 

We have been building eCommerce websites specifically for delivery businesses since 2007. As you may know, recurring home delivery businesses won’t work well with just any website store builder. If you went that route, with a generic website store builder, you’d have to integrate it with other new software and stitch these solutions together. In contrast, we provide you with one integrated, out-of-the-box solution for subscription delivery, eliminating any work or cost of patching separate solutions together, and informed by 13 years of experience creating customized subscription delivery eCommerce stores. 

Track Sales, Returns, and Deposits In Real-Time

With only a standalone eCommerce store, you may be able get detailed information related to sales and returns, but it takes time to process. A return can take days to show up in the system and this lag time can create big problems when you’re trying to manage inventory. But with a store synced with delivery software, your sales, returns, and bottle deposits are updated in real-time as your drivers make changes on the road. Our software can be accessed through a mobile app that allows your delivery drivers to manage transactions with the click of a button. Now if a driver has to correct an invoice, the change will be reflected online, immediately. 

 How To Make It Happen

We understand that setting up and running an online store is a big step for many small businesses, but it’s the only way to reach a bigger audience. If you really want your business to reach its full potential, pair it with the delivery software from Delivery Biz Pro. Getting started is easy. We’ll provide the support you need to integrate it with your current business processes and payments system so you can be up and running in no time. You’ll be able to create sales reports, inventory reports, and customer-specific reports that give you the data you need to analyze your business and make informed decisions.  

If you’re looking for tools that can help you grow your subscription delivery business, contact a member of our team. 

The post Why Your Subscription Delivery Business Needs Integrated Delivery Software appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

Since 1998, Delivery Biz Pro has provided food delivery companies like yours with an eCommerce marketplace integrated with delivery software — optimizing deliveries by analyzing and improving upon current delivery data. Our delivery management software is specially designed to help your business manage inventories, track sales, and eliminate any inefficiencies that your business might be experiencing. According to Upserve Restaurant Insider, 33% of American consumers saying that they would be willing to pay a higher fee for faster delivery services, it is more important now than ever to optimize your delivery services and business infrastructure. 

The Challenge: Moving Consumers to Buy Produce Online

Food delivery is a valuable service that makes life easier, however, consumers have yet to completely make the switch from visiting the grocery store to visiting an online delivery marketplace. Approximately 96% of U.S. consumers still primarily shop for their groceries in the store — even though they can have those same groceries delivered to their doorstep using an online delivery service. 

One reason for the hesitancy to switch to online delivery is the challenge for some companies to be able to live up to consumers’ expectations. For instance, consumers assume that their order will be delivered quickly and accurately and don’t want to have their choices limited just because they are ordering online. They also expect to receive personalized communication throughout their buying experience — something that can be difficult to do, especially as a business starts to experience significant growth.

At Delivery Biz Pro, we have developed a delivery management system that can allow your business to get the competitive edge it needs to entice consumers to buy their produce online instead of going to a brick-and-mortar store. Learn more about our innovative delivery management and tracking software today. 

The Solution: Online Store That Optimizes For Each Customer’s Needs — eCommerce Specifically Built For Delivery

Delivery Biz Pro, our eCommerce delivery marketplace and software, is the tool that your business needs to efficiently track, sell, and deliver products. Check out this article to learn how one organic food delivery service, Washington Green Grocer, benefited from our software.

For businesses like WGG, one of the biggest challenges can be retaining customers and increasing order sizes. With Delivery Biz Pro, you can migrate all your past customer data into the system and get a customized online store that makes signup, ordering, and repeat ordering, so much easier. It also offers inventory management and route optimization so orders get out faster. Plus, you can increase customer retention with DBP’s automated email marketing, which uses order data to send just the right promotional email to the right customer at the right time. 

Working With Delivery Biz Pro

Do you currently have a produce delivery business? Contact us today to speak with our team about the power of all-in-one eCommerce and Delivery software. 

The post eCommerce Tools To Help Deliver & Track Your Produce appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

That’s where we come in! Delivery Biz Pro provides stellar dairy delivery software that helps small farms keep up with the logistics of selling dairy products online, ensuring timely and fresh delivery, and keeping track of milk bottles or coolers. 

Dairy Management Software Helps You…

Make accurate deliveries on time. 

In the world of convenient dairy delivery, you need to ensure you are giving your customers exactly what they ordered. Our software automatically generates delivery routes and allows drivers to see exactly what needs to be included in each drop-off. 

Give customers control of their accounts. 

Customers should never feel as if they are in the dark about your service. Our dairy delivery software allows customers to view their order history, set vacation dates to pause deliveries, add or remove items from their order at the last minute, update their secure payment options, receive alerts about scheduled deliveries, and so much more. 

Keep track of bottle and cooler deposits. 

The milk and dairy delivery industry has unique requirements, which is why you can’t just use any old home delivery software to run your business. One of these unique features is deposits for glass milk bottles or porch coolers where deliveries can be dropped off. With our software, you can see who has outstanding bottles or coolers and make arrangements to have those returned when needed. 

Manage your inventory. 

The last thing you want is to sell more of a product than you have available. With our dairy management solution, you can create “out of stock” alerts that will not allow customers to add an item to their cart if there is not enough inventory to meet demand. 

Offer discounts and suggest products. 

One of the best ways to keep customers is by offering them a special discount. With the Delivery Biz Pro software, you can text or email promotions and discount codes directly to customers. These can include discounts for abandoned carts, birthdays, holidays, and other events. At the same time, our software makes it easy to “suggest” related items to customers to encourage larger checkouts. If they order butter from your website, perhaps they also want to order a loaf of freshly baked bread. We make it easy to show them related items for purchase. 

Try Our Dairy Delivery Software Today

Small farms can easily compete with the “big guys” when they have the right technology powering their brand. Delivery Biz Pro makes it easy for dairy owners to provide their customers with the absolute best service with customizable, user-friendly dairy software. 

Reach out today to learn more or schedule a free demo of the Delivery Biz Pro software to try it for yourself! 

The post How Dairy Delivery Software Helps Small Farms appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

That said, one of the biggest industries we serve is the fresh meat and dairy delivery industry which is growing every day. Customers want to know where their meat is coming from. They want to know that the milk they give their children is as pure as possible. Companies like Eketahuna Country Meats makes it easy. 

Optimizing Business With Our Meat & Dairy Software

Eketahuna Country Meats is a meat and dairy delivery business in New Zealand. They began eight years ago as a family with three young children. Like many people, they wanted to feed their children a diet that is high in quality and as low in processed foods as possible. So, they started producing their own meat. Then, they started offering their products to other families and their business continued to grow. 

They specialize in sustainably raised beef, lamb, and pork products along with fresh milk in glass bottles that are delivered right to the doors of their customers. Their products are entirely free of hormones, antibiotics, and GMOs. Because the company was founded by parents of young children, they pull on the heartstrings of other families looking to feed their children the best products possible. 

Meat And Dairy Management Software Helps Keep Things Fresh

Steve Olds, the founder of Eketahuna Country Meats, says they have benefited greatly from partnering with Delivery Biz Pro. He says, “We have been able to expand product volume while improving speed and range of delivery. For perishable items like fresh meat and milk, it’s critical to reach our customers in a timely, accurate fashion and DBP has simplified the process dramatically.”

With the Delivery Biz Pro dairy management software, Eketahuna Country Farms has a beautifully designed website that shows their customers exactly what they can offer them. The meat and dairy software makes it easy to run their business and automatically generates delivery driver routes, sends updates to customers on their orders, and much more. 

While Eketahuna Country Farms originally sold products only from their own 300-acre farm, they now partner with other local farmers. Not only does this bring those small, sustainable farmers business, but it also expands the types and quantities of products they can offer their customers. 

If you have a similar business and want to know how we can help you, reach out to discuss our meat and dairy management software. 

To learn more about Eketahuna Country Farms’ journey with DBP, click here.

The post Case Study: Eketahuna Country Meats Finds Success With Our Dairy Management Software appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

A Special Client For Delivery Biz Pro

We are proud to say that South Mountain Creamery (SMC) was Delivery Biz Pro’s second client ever and have been using our home delivery software for eleven years. They truly represent what our mission is here at DBP, which is to help small delivery businesses thrive. 

From Spreadsheets To Customizable Software

SMC was founded in 2001 with a goal to “bring back the milkman” by providing local residents with glass milk bottle delivery. When they began their journey, they were relying on a manually updated Excel spreadsheet to track orders and manage deliveries. Now, with our dairy management software, their business runs smoothly, delivering farm-fresh milk, butter, yogurt, and ice cream to residents in a 70-mile radius. 

As they have found success, SMC has added additional products from other local farmers. They now give their customers the option to add fresh eggs, meat, bread, and produce to their orders. Everything is locally sourced, yet customers have the ease of using only one website to place and manage their delivery orders. 

The Bread And Butter Of A Successful Business

A good dairy management software can help a business deliver the goods, but the real driving force behind South Mountain Creamery’s success is rooted deep within their business model. SMC says it best on their website: 

“Our cows are milked 50 yards away from our production plant. Within 12 hours, the milk is bottled or made into yogurt, cream, butter, sour cream, or ice cream. The incredible flavor and the nutritional value of our dairy products can be attributed to the freshness of the milk and the comfort of our cows. Products like yogurt and ice cream are hand-crafted, recipes of our own making and made fresh for you.”

Customers are welcome to visit their dairy farm any time to see how the magic happens. There, they will find happy cows grazing opening in the pasture. In addition to grass, the cows are fed crops that SMC grows themselves. The owners of South Mountain Creamery, along with the 75 men and women they employ, are perfect examples of how an amazing product combined with an intuitive delivery management software and paired with excellent customer service can help a local farm thrive. 

Optimize Your Dairy Delivery Business

All over the world, people are going back to home milk deliveries. Not only for the convenience, but also so that they can know where their milk and other farm products are coming from. It feels good to support the local economy, and it feels even better to know the path that your dairy has taken from the cow to the finished product. 

If you own a local dairy or farm and want to break into the delivery business like South Mountain Creamery, reach out to Delivery Biz Pro. Our dairy delivery software is designed to meet the needs of your business whether you simply sell milk or you provide as many local products as SMC does.

You can read more about South Mountain Creamery’s story here.

The post Case Study: South Mountain Creamery Uses DBP Dairy Management Software appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.

Delivery Biz Pro (DBP) is a home delivery and route optimization software that makes getting your products to your customers easy and streamlined. Wondering if our software can help your business grow? Keep reading to find out!

Who Needs A Home Delivery Software?

If your business makes home deliveries, then you would likely benefit from a delivery routing and management software. There are different kinds of software for different industries. For example, a pizza delivery restaurant is going to need a different delivery software than UPS who will need a different software than a recurring home delivery business. Delivery Biz Pro mainly provides service to the latter of that group. Keep reading to learn what type of industries and business models make a good match for our software.

Good Candidates For DBP Home Delivery Software Center Around:

Specific Industries

Delivery Biz Pro specializes in providing software to specific industries. In particular, our software is incredibly compatible with small farm deliveries who offer fresh produce, meat, and dairy products, as well as those who make regular deliveries of bottled water, propane, or ready-to-make meal kits. We have developed a wealth of customizable features to meet the intricate needs of these specific industries, meaning we are as much your dairy management software as we are your bottled water delivery software.

Recurring Deliveries

DBP is also ideal for businesses who make recurring deliveries, meaning your customer can, for example, set and forget a weekly delivery of fresh bottled water or two dozen eggs. Whether these deliveries are daily, weekly, or monthly, our software can help optimize the delivery routes for the best outcome.

Delivery Dates

Those whose delivery schedule revolves around certain days of the week based on a customer’s address can benefit with DBP. Our home delivery software can generate routes that make sense for your customers’ locations as well as their delivery preferences.

Home, Pick-Up, And Wholesale Delivery

Whether you make deliveries exclusively to front doors, prepare your customers’ orders and have them pick it up at a specific location, deliver large quantities to commercial outlets, or some combination of the three, our software can work with your delivery model.

Existing And Future Customer Base

If your customer base has outgrown your current delivery routing system or you have plans to rapidly expand your delivery base, we’ve got you covered with an easy to use routing software that can handle small and large customer bases.

[uxi_button link=”post_id-789″ new_window=”1″ tel=”0″ class=”button-33″ padding_x=”” padding_y=”” text=”Ready To Optimize Your Home Delivery Business? ” text_size=”14″ text_size_mobile=”” text_font=”header-font” sub_text=”” sub_text_size=”12″ sub_text_size_mobile=”” sub_text_font=”header-font” icon=”” icon_size=”12″ icon_size_mobile=”” icon_align=””]

Sound Like Your Business? Let’s Chat!

If you are looking to optimize your home delivery business, we want to help. At Delivery Biz Pro, we give you so much more than a delivery routing software. We are here to help optimize the efficiency of your business from top to bottom. From the time a customer enters your website (which we can help create), makes a purchase, and schedules a delivery to when you pack up the orders and send the driver fleet on their way to make deliveries, we’ll be there. All aspects of our customizable home delivery software are integrated with one another to create a seamless customer and delivery experience. Drop us a line and we’ll schedule a time to hop on the phone and chat more about our service and see if we’re a good fit for your business.

The post Is A Home Delivery Software Right For Your Business? appeared first on Delivery Biz Pro - The Premier Home Delivery Software for Your Business Needs.