People are creatures of habit. Think about your daily life. You probably get up at the same time every morning, do the same things (shower, brush teeth, and eat breakfast) in probably the same order, and head off to work. At work, you have your work routine as well. You probably check your emails, answer voicemails, and then get down to work. Then, after work, you have a routine. You may pick up the kids, head to the gym, and then cook dinner before repeating the same bedtime routine.
This comforting routine is what makes us eat the same thing for breakfast, visit the same dry cleaners, order milk delivery from the same company, and order surprise subscription gift boxes to arrive on the same day every month.
Thus, it is no surprise that subscription delivery is growing by leaps and bounds as more small businesses realize the power in recurring delivery service. Recurring delivery service is a win-win for everyone. The customer no longer has to remember to go to the grocery store once a week for milk; it shows up on their doorstep. The business no longer has to input your weekly milk delivery every week; and the small business can better predict not only future revenue, but can also plan better for future growth as well.
Delivery Biz Pro offers the best delivery software for small businesses. No matter what industry you are in, from the daily and produce industry to the cannabis and oxygen tank delivery business, our powerful delivery scheduling software can help you manage your customers quickly and efficiently, leaving you the time you need to grow your business. Below, we’ll share with you how our delivery management software can help your subscription business grow to new levels. Contact us today to learn more!
Let’s face it, human nature judges you by first impressions, and in the virtual world, you have less than three seconds to grab a potential customer’s attention and give them a reason to not bounce from your website. In order to do this, you need a top-notch website with user-friendly navigation tools that will draw in potential customers to your subscription business. At Delivery Biz Pro, our design team has decades of experience of doing just that. Furthermore, once your potential customer decides to stay, we implement tools to keep the line of communication flowing, such as customer inquiry forms, subscribe to your newsletter list, and more. Easy to edit by you, your website is an incredibly powerful tool to getting new customers to subscribe to your business.
Now that you have many subscription customers, you need to manage them, and here’s where the magic of Delivery Biz Pro’s subscription management software comes into play. You will be able to manage everything about your customers’ experiences in one place, from their payment methods to their orders and delivery day. You will be able to send them email reminders, delivery notices, and also promotions and deals. Once a new customer signs up, they will receive welcome emails and a host of other valuable information without having to call you for answers to their questions. From refunding customers money to allowing the customers themselves to edit their orders and delivery days, the time it takes for you to manage all of this is reduced substantially. And the best part is you’ll have all of the inventory data for your subscription delivery service in easy to read and customized charts for analysis.
Speaking of data, you can never have enough data in easy-to-read formats that can tell you everything from which subscription service is the most utilized to which is the most profitable. You can also see which salesperson deserves a shout-out for the day or for the month. Our dashboard has all of the most pertinent facts for you, from weekly sales and new customers to the net number of recurrent subscription customers. Plus, you’ll have all of your balance statements, income statements, and profit and loss analysis customized by week, month, year, and even previous years. Rest assured, your data is safe in the cloud, as we prioritize data security with twice-daily data backups and server updates.
Perhaps the heart of your business is the driver (or, as a subscription service by mail, the packer) who ensures each order is filled correctly, delivered promptly, and every detail is attended to. Delivery Biz Pro’s subscription management system puts the power of deliveries in the hands of those delivering and packaging. Your driver can change orders on the fly, update payment information, and input notes about customized orders for your clients. As a packager, you will be able to do much the same, and inventory accounting will be crucial. Last minute changes will be instantly updated, and new invoices can be printed. Drivers and packers will also have access to past orders in case a question by a customer arises. Collect signatures electronically, and save trees in the process. When your employees are empowered to do everything for the customer, not only are you making your employees’ lives easier, but you are making the customers’ experience richer.
MAKING YOUR SUBSCRIPTION SERVICE BEAUTIFUL
Despite the fact that many people now live in the cloud per se and conduct most of their business day-in and day-out without having to talk to many people, we are still human at heart and have a deep desire to connect with others.
Subscription services are bridging the gap caused by this disconnect by providing goods and services on a regular basis that is not only needed but also valued. Receiving packages in the mail, for example, of meals already pre-planned, sends a message that someone cares — and that someone is you. As humans, this is what we crave the most — to be valued, to be honored, to be appreciated, and, most of all, to be loved. Receiving a package in the mail with a specialty surprise coffee every month, milk at their doorstep every week, or a new pair of socks once a month can be all the difference your customer needs between feeling sad and lonely or loved and appreciated.
Streamlining and automating processes are the goals of Delivery Biz Pro’s subscription billing platform; when we do this, the perks are the satisfaction we receive from delivering the goods your customers need, want, and appreciate.
WHY ALL SUBSCRIPTION-BASED COMPANIES NEED DELIVERY BIZ PRO
Subscription businesses have many advantages over one-time sales business. It is now easier to track your incoming revenue, it increases sales, it reduces customer acquisition costs, and allows for more personalized marketing, which consumers love. After all, no one wants to feel like just a number.
However, all small businesses reach a point in their development where their customer-base has grown to the point that their management system is becoming overwhelmed. It’s at this point that you need a system that can manage and track your subscriptions accurately, reliably, and timely. Delivery Biz Pro’s subscription management software has all the tools you need in order to not only manage the customers you have, but also to grow your business indefinitely. There are no limits to what our subscription billing platform can handle.
As you’ve seen above, our professional customer marketplace, superior administrative tools, data management, and mobile driver software will power your subscription business to the next level. Contact us today to get started!